DFCCIL Book 2021 (Operations & BD)

First Published on May 16, 2021 || Last Updated on May 16, 2021 by Prashant Chaturvedi

DFCCIL Book (Operations & BD) 2021:  Dedicated Freight Corridor Corporation of India Limited (DFCCIL) released official notification for the recruitment to the post of Junior Manager, Executive and Junior Executive etc. Total Number of Vacancies are 1074. Candidates can apply online from 24.04.2021 to 23.05.2021. Best DFCCIL Book Executive & Jr. Executive (Operations & BD)

There are 77 vacancies for Junior Manager (Operations & BD), 237 vacancies for Junior Manager (Operations & BD) and 225 vacancies for Junior Executive (Operations & BD).

Also Read: DFCCIL Previous Year Paper

In this book we have covered Customer Relationship Management (CRM), Indian Economy & Marketing, History of Indian Railways, DFCCIL, Important Facts and Stats of Indian Railways & 500+ Most Important MCQs (DFCCIL Previous Year Question Paper {Solved}  included).


Complete Theory Notes + Chapter wise MCQs

DFCCIL Book Operations and BDCustomer Relationship Management

Chapter 1: Introduction to CRM

Chapter 2: Customer Value

Chapter 3: Profitability

Chapter 4: Closed Loop Marketing

Chapter 5: Analytical CRM

Chapter 6: Segmentation/Trends in CRM/e-CRM

Chapter 7: Sales Force Automation

Chapter 8: CRM Terminology

Indian Railways, DFCCIL

Chapter 1: Introduction

Chapter 2: History

Chapter 3: Important Facts

Chapter 4: Indian Railways, DFCCIL Statistics

Chapter 5: Important MCQs (Including PYQs)

Indian Economy

Chapter 1: Fundamentals of Indian Economy and Planning

Chapter 2: Poverty, Unemployment and Alleviation Programmes

Chapter 3: Currency and Inflation

Chapter 4: Indian Banking System and Capital Market

Chapter 5: Fiscal System of India

Chapter 6: Economic Survey 2021 & Union Budget 2021

Chapter 7: Miscellaneous Topics (International Organizations, Multinational Companies, Economics Terminology)


Marketing Theory + 100 MCQs

800+ Most Important MCQs including Previous Year Paper

Note- We will forward the PDF copy of this eBook to your email address. Please provide correct email address at the time of payment.)

Book Language- English

No. of Pages- 342

File Size- 2.6 MB

File Format- PDF

Print Allowed- Yes

Click Here To Download DFCCIL Book

DFCCIL CRM Question Answers: Click Here

DFCCIL Railway Question Answers: Click Here

DFCCIL Junior Manager Mock Test

Also Read: DFCCIL Previous Year Paper

Also Read: DFCCIL Syllabus

Also Read: DFCCIL Cut Off

Also Read: DFCCIL Notification

Also Read: DFCCIL Apply Online

Also Read: Study Materials

Also Read: Latest Job Notifications

Also Read: Current Affairs

Also Read: Static GK

Also Read: Important Articles

Prashant Chaturvedi


    1. What is the source of this eBook?? Previous year or some standard books??

      And what’s the guarantee that questions will be from this book onlymm

  1. Sir Namaste 🙏, Content is very well organized. This book is amazing. Hard Copies are not available at this pandemic, and you provide soft copy. Really this book is amazing, but sir only 1 cons is that you didn’t cover General Science. It would be better if you cover GS part also. Anyway thanks for the superb content!!

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